Government opens small business support line

                                                                                                                                            3 September 2009

The Commonwealth Government has opened a Small Business Support Line to provide a point of contact to information and referral services that assist small businesses. The Support Line provides information, assistance or referral on a range of small business issues including:

  • finance and cash flow management (including loan and banking products)
  • marketing and promotion, including research and statistics
  • business planning and diagnostic services
  • legal, accounting and taxation services
  • registration and licences
  • e-business and online assistance
  • Occupational Health and Safety (OH&S)
  • government initiatives, grants and assistance
  • employing staff
  • home-based business
  • importing and exporting
  • tenders and contracts
  • intellectual property
  • franchising
  • insurance
  • retail leasing guidance
  • personal stress and hardship counseling
  • government regulation
  • human resource management.

In addition to this service, the Support Line is responsible for the Small Business Credit Complaints Clearing House which provides an avenue for small businesses to direct their issues about access to and the cost of bank finance.

More than 200 businesses called the hotline within the first 24 hours of operation. Business can contact the Small Business Support Line on 1800 777 275 on Monday to Friday from 8:00 am to 6:00 pm (Australian Eastern Standard Time) to find out more.


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