Inclusive and diverse workplaces better for business: study

Making employees feel included and recognising diversity in the workplace goes a long way when it comes to boosting business performance, according to a recent survey from the Victorian Equal Opportunity and Human Rights Commission  and Deloitte.

The survey of 1,550 employees in three major Australian workplaces, revealed employees who felt included in the workplace experienced an 83 per cent jump in innovation levels and improved responsiveness to customer needs.

Acting Victorian Human Rights and Equal Opportunity Commissioner Karen Toohey says that the research shows diversity can be leveraged through inclusion to deliver tanglible performance benefits.

"This report should encourage businesses to invest in diversity to optimise the benefits."

Additionally, staff who believe their organisation is committed to and supportive of diversity - and feel extremely included in the workplace - are 80 per cent more likely to feel like they are working in a high performing organisation, according to Deloitte Consulting Partner Juliet Bourke.

"Recently Australian organisations have given a lot of attention to diversity.  That's great - but this research shows it's only half the story. If organisations want to lift levels of innovation, collaboration or customer services, the consistent view of 1,550 employees is that diversity and inclusion is needed."

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